Key Info & FAQ

Got a burning question? Answers to your most common queries below. If they don’t cover what you need to know, drop us a line.

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Find Orly’s

We’ll be coming to East Sheen in April 2027. See where you can find us once our doors open.

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Address

Parkway House, Sheen Lane
East Sheen
London
SW14 8LS

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Opening date

We're excited to open our doors in April 2027. We'll be announcing membership details soon.

Opening hours

Our main club hours will be Mon–Thu: 6.30am–8pm, Fri–Sun: 6.30am–9pm. The gym will be open Mon–Sun: 6.30am–8pm.

Have any questions?

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Speak to Jodie from our Membership Team

Key Info & FAQ

Find Orly’s

Address

Opening date

Opening hours

Have any questions?

Join our club

Join our club

Key Info & FAQ

What do I get as a Founding Family member at Orly's?

Do you have a sample timetable of classes?

Will there be a pool at Orly’s?

Will there be a new joining fee?

Will existing members of Jesse's & Jaego's be able to transfer their membership to Orly’s?

Will you be offering multi-club membership?

What age of children does the club cater up to?

Where is Orly’s?

How do I buy pre-opening membership to Orly’s?

When will Orly’s open?

How do I change, upgrade, pause or cancel my membership?

How many kids can I add to my membership plan?

How many adults can I add to my membership plan?

Are non-members allowed to use the Jungle Gym and Soft Play?

How do you keep the club safe and secure?

Do you have a Lost and Found for left or forgotten items?

Can I take my buggy or pushchair into the club?

How often do you clean the Jungle Gym and Soft Play zone?

Do I need to book the Jungle Gym and Soft Play in advance?

What’s your policy on using phones and laptops in the club?

How long does my membership last? Is there a notice period to cancel?

Can my Named Caregiver use the club facilities?

Can I pause my membership?

Do I need to join my kids during a class?

Can I breastfeed my baby while at the club?

Can I add our nanny to my membership?

Do you offer the same adult classes at every House?

Can I hire the club for my exclusive use?

What kind of food do you serve?

Who can I make a Named Caregiver on my membership?

Can I become a club member if I don't have any children?

Can you explain what your family clubs are for?

Are all OurHouse staff checked and vetted?

Is there a joining fee?

Do classes only run during term-time?

Do you have high chairs for children?

What are the benefits of House membership?

What types of classes do you run for children?

What kinds of classes do you run for House members?

Can I host a children’s party at the club?

What if my kids or I have any food allergies?

Where can my baby sleep if I can’t bring my pram in?

Why is my first month’s membership fee not the full amount quoted?

How do I get to Orly’s House?

Find Orly’s

Address

Opening date

Opening hours

Have any questions?

Join our club

Join our club